Duplicate Messages

5 years 7 months ago #1 by Gary Copping
Duplicate Messages was created by Gary Copping
I have used Rapid Contact to put 2 forms on one page as my user wants the option to send questions to different recipients - see:

http://addingham.fishing/angling/index.php/contact-us

However when completing one form it automatically puts the same info in the other form and then sends to both. Can anyone tell me how to resolve this?

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5 years 7 months ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Hello Gary.
Thank you for posting.

Unfortunately, this is only possible using our commercial version, Rapid Contact Ex.
With it, you can either have two forms, or even better, use the Email Groups field, which allows your visitors to select an "Email Group", or department to send their mail to, without seeing the actual email addresses.
You can find more information, here:
http://mavrosxristoforos.com/joomla-extensions/commercial/rapid-contact-ex

Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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5 years 7 months ago #3 by Gary Copping
Replied by Gary Copping on topic Duplicate Messages
Christopher,

Thank you for your reply. I have purchased the Ex version but have a problem.

When I just have one contact form on the page it works fine. However as soon as I add another contact form, with a different module name, for a different person in a different module position, then the whole page will not display. It just shows as a blank page.

The page is:

http://addingham.fishing/angling/index.php/contact-us

The first contact is using the Ex version and the second contact is still using the free version because of the problem described above.

Can you please help with this?

Thanks,

Gary

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5 years 7 months ago #4 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Hi again Gary.
Sorry, this was a temporary issue with the Ex version module. It has been fixed now, and you can download the update online.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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5 years 7 months ago #5 by Gary Copping
Replied by Gary Copping on topic Duplicate Messages
Christopher,

Thank you for your response.

How do I download the updated version without paying again? Also does it install over the existing version or do I need to uninstall the existing version?

Thank you.

Gary

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5 years 7 months ago #6 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Hi again Gary.

You can login with your user credentials (which were automatically created for you while purchasing) and freely download the extension you have already purchased. You should have received your user credentials in your email address.

Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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