Duplicate Messages

5 years 7 months ago #13 by Gary Copping
Replied by Gary Copping on topic Duplicate Messages
Christopher,

Yes it would appear so. The Dashlane installation zip can be downloaded for free from:

https://www.dashlane.com/

Also what about receiving the message 3 times - it happened to me requesting a copy and also to my user who the contact message was sent to?

Thanks,

Gary

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5 years 7 months ago #14 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Hi again Gary. I am sorry for the late response.

I thought that when Dashlane was disabled, the multiple emails issue was fixed.
Can you please send me an email with the URL?

I would like to see why the form is being double-posted.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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5 years 7 months ago #15 by Gary Copping
Replied by Gary Copping on topic Duplicate Messages
Christopher,

Thanks for the response.

I have figured out what the problem is. After I send the message the screen is left in the "Thank you for your message" display. I was then pressing F5 to refresh the browser page to show the original display and this action sends the message again. Also it didn't change to the original display, I had to select the menu option to display the orignal screen.

Is there any way to not send the message again when F5 is pressed? I don't think this is critical but it would help if possible.

Thanks,

Gary

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5 years 6 months ago #16 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Hi again Gary.
I don't know how this happened again, and I apologize.
Your answer went through and I didn't notice.

I know why this happens, and there is a way to prevent it. I will add this as a note for implementation.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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5 years 6 months ago #17 by Gary Copping
Replied by Gary Copping on topic Duplicate Messages
Christopher,

OK thanks - where can I find this note for implementation?

Gary

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5 years 6 months ago #18 by Christopher Mavros
Replied by Christopher Mavros on topic Duplicate Messages
Actually, I meant, I will note this down to implement it soon.
If this is something that you would require urgently, please let me know.

Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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