ScoreQuiz Email Pre Text

1 year 8 months ago #1 by Philip
ScoreQuiz Email Pre Text was created by Philip
Regarding :
- Component quizzez / User Email Details / Email Pre Text

Problemdesciption:
The default text is
This HTML text will appear to the user,
if they select to receive their results by email,
or the Radio Button "Always Send Email to User", above, is set to Yes.


Whatever I change in the default text or even when completely deleted, it doesn't seem to store that in the database although it looks it does while still on the page.
But as soon as I leave the page and come back the default text re-appears.

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1 year 8 months ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic ScoreQuiz Email Pre Text
Hello Philip and thank you for posting!

Please try to re-install the component (without uninstalling) and let me know if that fixes it.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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1 year 8 months ago #3 by Philip
Replied by Philip on topic ScoreQuiz Email Pre Text
No, that does not solve the problem unfortunately

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1 year 8 months ago #4 by Christopher Mavros
Replied by Christopher Mavros on topic ScoreQuiz Email Pre Text
I'm sorry to hear that.
So, to make sure I understand, you are take the following steps:
1. Open a Quiz for editing
2. Go to User Email Details tab
3. Change the Email Pre Text
4. Click Save or Save & Close.
5. Reopen Quiz and text is reset.

Is that correct?

Which editor are you using? Can you please try a different default editor by changing it in the Global Configuration?

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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1 year 8 months ago #5 by Philip
Replied by Philip on topic ScoreQuiz Email Pre Text
Yes, the procedure is correct, to be precise, the change I make is delete the default text.
I am using TinyMCE as editor, very standard.

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1 year 8 months ago #6 by Christopher Mavros
Replied by Christopher Mavros on topic ScoreQuiz Email Pre Text
I have seen this in the past, that if a text is completely removed, then the default kicks in.
Please leave a white space, or a new line and try again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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