Ns Pro - Lot of emails bouncing incorrectly

5 years 6 months ago #1 by David Smith
Ns Pro - Lot of emails bouncing incorrectly was created by David Smith
Hi Christopher,
I have just completed a newsletter send with 2.1.

There are 302 confirmed subscribers in my list. After the send and running a bounce check, 68 of them show as bounced and are then unconfirmed. I know that many of the email addresses are valid.
The strangle thing is that the bounced ones are subscriber id's 233 to 301 inclusive with the exception of 249 which is me and 302 which is also me.

I then confirmed them and used the toolkit to resend them. They all bounced. There is nothing in either the bounce@travelindustrymentor.com.au or in the error log that says anything about the bounces (I leave stuff in the bounce mailbox for a few days in case I need to check anything).

Can you shed any light on my issue?
I have left the login available in case you might find it useful.

Regards

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5 years 6 months ago #2 by David Smith
Replied by David Smith on topic Ns Pro - Lot of emails bouncing incorrectly
I think I have found the issue. Let me test and I will update you.

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5 years 6 months ago #3 by David Smith
Replied by David Smith on topic Ns Pro - Lot of emails bouncing incorrectly
Test successful.
I had a setting in WHM that limited a couple of accounts to 200 emails an hour as they had been abusing the send process by using Outlook with large distribution lists.

Removed the limit and resent the reconfirmed subscribers. Perfect.

Sorry to have bothered you.
Regards

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5 years 6 months ago #4 by Christopher Mavros
Replied by Christopher Mavros on topic Ns Pro - Lot of emails bouncing incorrectly
No problem. Thank you for posting the solution here.
I'd never figure this one out.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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