Incorrect people being added to the shortlist

1 year 1 day ago #1 by Russell
If you go to this page:

https://www.greatbritishvoices.co.uk/british-female-voice-overs and click on a person, then add them to the shortlist, if you click on the 'My Shortlist' link in the top menu, you will notice that the wrong 'voice' is added to the shortlist.

I've looked everywhere to resolve this, but can't!

any ideas please?

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1 year 1 day ago #2 by Christopher Mavros
Hi again Russell.
This must be some kind of caching that takes place.

I checked the code and the produced ID for the MyShortlist button is always 2772, which means that it is not loading any details from the page.

I suggest the following:
1. Disable cache for all MyShortlist modules in the Advanced tab of the module options.
2. Do not include MyShortlist using {loadposition} or {loadmodule}. If you do that, Joomla thinks it's part just of an article, and should be cached.
3. If you can't avoid the above, change the cache setting for the whole site, or disable it altogether.
4. Clear your cache & cookies and try again.

Please let me know.
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
Serving the Joomla! community with extensions since 2008.

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1 year 1 day ago #3 by Russell
Thank you Christopher,

We've turned off the site cache completely, cleared the cache and cookies and made sure that none of the shortlist modules are being cached but it's still not working properly

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1 year 1 day ago #4 by Christopher Mavros
Please make sure you are using the latest version.

How is the module included in that page? Is it using loadposition or custom code?

Christopher Mavros
mavrosxristoforos@gmail.com
Serving the Joomla! community with extensions since 2008.

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