update issues

1 month 3 days ago #1 by Stoicho
update issues was created by Stoicho
Cannot update. currnet versin 1.10.1687
Recieved this massage:
Failed to extract file: pkg_myshortlist.zip

 

Please Log in or Create an account to join the conversation.

1 month 3 days ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic update issues
Hello Stoicho and thank you for posting.
Have you added your Mavrosxristoforos.com credentials in MyShortlist's component options?
Please see this help base article for further assistance.
Let me know if that helps.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

Please Log in or Create an account to join the conversation.

1 month 3 days ago #3 by Stoicho
Replied by Stoicho on topic update issues
Hi Mavros,
this is the link on the Extension update: https://mavrosxristoforos.com/index.php?option=com_extensionupdater&extension=myshortlist&p_email=an_email&username=an_username
As I mentioned in my fyrst email, I have installed extensions fyrst on https//:rights.czpz.org. Then I have moved my site to https://czpz.org/info. The same domain byt difrent sites. I uninstaleed Myshortlist from the old site and install on the new.
What should I do? My subscription has not expiried.
Thanks

Please Log in or Create an account to join the conversation.

1 month 3 days ago #4 by Christopher Mavros
Replied by Christopher Mavros on topic update issues
Thank you for providing further information.
The URL https://mavrosxristoforos.com/index.php?option=com_extensionupdater&extension=myshortlist&p_email=an_email&username=an_username is correct, but missing your credentials.
MyShortlist does not require you to uninstall from your previous domain. Your purchase is valid for unlimited domains.
You just need to write your credentials in MyShortlist's options and make sure they propagate correctly. (meaning that the URL above changes to include your name and email)
Make sure to press "Save & Close" after writing your credentials in MyShortlist's component options. (button Options on the top right of every MyShortlist back-end view)

Let me know if that helps.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

Please Log in or Create an account to join the conversation.

1 month 3 days ago #5 by Stoicho
Replied by Stoicho on topic update issues
Thanks Christofer,
Now it works. Great support

Please Log in or Create an account to join the conversation.

1 month 3 days ago #6 by Christopher Mavros
Replied by Christopher Mavros on topic update issues
I'm glad it does!
Thank you for your good words.
Please don't forget to write your opinion on MyShortlist at the Joomla Extension Directory .

Thanks again!

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

Please Log in or Create an account to join the conversation.

Moderators: Christopher Mavros