Scheduled emails (-2 hours)

7 months 2 weeks ago #1 by Pablo
Scheduled emails (-2 hours) was created by Pablo
Hi:

I want to schedule an email with date and time, I choose, for example, 7 AM.

When I save, in Newsletters list, I see at column Sending Status: scheduled at 5 AM.

Newsletter is sent at 5 AM, not at 7 AM.

Do you know why?

My Joomla location is configured for Madrid in Joomla global configuration.

Best regards

Please Log in or Create an account to join the conversation.

7 months 1 week ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic Scheduled emails (-2 hours)
Hi again Pablo and thank you for posting.

I have seen this in the past and in most cases it is related to the server's timezone, either in MySQL or in PHP. Perhaps the database timezone is two hours behind, and when it gets saved, the time is switched.
Does this also happen in articles? For example, is the created time or the modified time also switched two hours behind?
If not, does it happen for subscribers? Could you create a subscriber from the back-end and write a specific time, to see if it gets switched as well?

Thanks again!

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

Please Log in or Create an account to join the conversation.

7 months 1 week ago #3 by Pablo
Replied by Pablo on topic Scheduled emails (-2 hours)
Hi, Christopher:

If I change an article, modified time is correct.

If I create a subscriber from the back-end, time is correct too.

Thank you and best regards

Please Log in or Create an account to join the conversation.

7 months 4 days ago #4 by Christopher Mavros
Replied by Christopher Mavros on topic Scheduled emails (-2 hours)
Hi again Pablo.
Thank you for your tests.

I have fixed this problem and the fix will be included in the next release.
If you need it earlier, feel free to mail me at me@mavrosxristoforos.com.

Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

Please Log in or Create an account to join the conversation.

7 months 4 days ago #5 by Pablo
Replied by Pablo on topic Scheduled emails (-2 hours)
Hi, Christopher:

I'll wait for the next release.

Thank you very much!

Please Log in or Create an account to join the conversation.

6 months 2 weeks ago #6 by Pablo
Replied by Pablo on topic Scheduled emails (-2 hours)
Now it shows the hour well. In both, cases, newsletter and list.

But it sends 2 hours before hour scheduled.

Please Log in or Create an account to join the conversation.

Moderators: Christopher Mavros