Issue with Rapid Contact with Ex New Field

10 months 4 weeks ago - 10 months 4 weeks ago #1 by Giuseppe
Hi I bought Rapid contact Ex, but when I try to create a new field it gives me the error " Field 'checked_out' doesn't have a default value" I also installed an example form and trying to duplicate a text field it gives me this error: 0 Class "JEventDispatcher" not found" how can i fix it.
Thanks
 

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10 months 4 weeks ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic Issue with Rapid Contact with Ex New Field
Hello Giuseppe and thank you for your purchase.
Can you please try to re-install Rapid Contact ex without uninstalling?
Sometimes the installation does not complete successfully.
If this doesn't solve it, please send me a screenshot of your system information including the PHP version and MySQL version.
Thanks again!

Christopher Mavros
mavrosxristoforos@gmail.com
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10 months 4 weeks ago #3 by Giuseppe
Replied by Giuseppe on topic Issue with Rapid Contact with Ex New Field
Hi I tried to install it again, but the problem remains   

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10 months 4 weeks ago #4 by Giuseppe
Replied by Giuseppe on topic Issue with Rapid Contact with Ex New Field
Hi Christopher
can you suggest me any other solution for this?

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10 months 4 weeks ago #5 by Christopher Mavros
Replied by Christopher Mavros on topic Issue with Rapid Contact with Ex New Field
I was able to fix the JEventDispatcher issue, which slipped my attention, but I cannot understand why you get this error about the checked_out field.
My only suggestion would be to go into the database and manually drop the table #__rcx_fields (which will erase all your fields, just so you know) and then uninstall and re-install Rapid Contact Ex.
Otherwise, please provide a super user account and send it to me via email at the following address: me@mavrosxristoforos.com.
Thanks again!

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!
The following user(s) said Thank You: Giuseppe

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10 months 4 weeks ago #6 by Giuseppe
Replied by Giuseppe on topic Issue with Rapid Contact with Ex New Field
Hello, I have sent you the email with all the access data
Thanks a lot

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