Unable to render contact page

3 years 1 week ago #1 by Carmine Vacirca
Unable to render contact page was created by Carmine Vacirca
When i attempt to go to the contact page on my site I get the following error

Warning: require_once(C:\Bitnami\wampstack-7.1.23-1\apps\joomla1\htdocs\libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in C:\Bitnami\wampstack-7.1.23-1\apps\joomla1\htdocs\templates\rt_chapelco\error.php on line 79

Fatal error: require_once(): Failed opening required 'C:\Bitnami\wampstack-7.1.23-1\apps\joomla1\htdocs\libraries/joomla/document/html/renderer/head.php' (include_path='.;C:/Bitnami/wampstack-7.1.23-1/php/PEAR;C:/Bitnami/wampstack-7.1.23-1/frameworks/smarty/libs') in C:\Bitnami\wampstack-7.1.23-1\apps\joomla1\htdocs\templates\rt_chapelco\error.php on line 79

Let me give you some background. I am having this issue on my test site which is on my local server. When I originally purchased and installed your package all was well. My production site is also working correctly. That is I am able to present the attached page but not send. When I click on the send comments button I received the attached.

In my attempt to investigate why I was getting this error in prod, I noticed that the version of the package in prod was newer than the one I have on my test site. I proceeded at that point to install the more current version on my test site. After doing so I began to get the error I stated in my previous email. I am not getting that error in prod only on my test site. I hope this provides more info so you can help me resolve the issue.

furthermore, In doing some further research I think the issue is with the fields, see attached. The field ids that I have in the attached do not exist. The page displays properly without any fields, i.e., no error. If I place real field ids in the above error occurs.

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