Advanced customization

4 months 3 weeks ago #1 by James
Advanced customization was created by James
I bought this based on your statement that customization doesn't require any coding. It totally does. I am an advanced coder but it takes away from my core mission as a marketing creative. Normally we just don't buy extensions like this anymore and mainly work in WordPress where the environment is mostly coding-free, freeing up more time for us to focus on selling rather than coding. But, we still have a few Joomla sites for which this extension is one of only a few options to embed forms anywhere on a site. So we are going to try to make it work. Please refer me to the portion of your documentation which is a step-by-state guide to CSS customization? The extension itself does not seem to have a custom CSS window where we can write our style overrides to blend in the app with the rest of the website. Possibly I'm just not looking in the right place. Thank you,
-Jim Gribble
Javelin Communications

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4 months 3 weeks ago #2 by James
Replied by James on topic Advanced customization
Unable to create and save module; error message relating to Unique ID. What is your refund policy?

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4 months 3 weeks ago - 4 months 3 weeks ago #3 by Christopher Mavros
Replied by Christopher Mavros on topic Advanced customization
Hello James and thank you for posting.

I understand your points. Some Wordpress plugins do offer a higher amount of codeless styling per element, but last time I checked, they also costed 20 times the amount Rapid Contact Ex does.
Our refund policy is a 30-day money back guarantee. If you don't like our products, we give you your money back. However, I suggest you take a look at what other Joomla forms cost, and what they have to offer before asking for your money back.

Rapid Contact Ex, unlike MOST other extensions out there, comes with a minimum amount of assets, so that it doesn't affect your page load. It is designed to blend in with your template, and usually works excellent out of the box on well-written templates. Nonetheless, we are open to suggestions and happy to work with you if you want us to improve our product so that it better covers your needs.

The error message you are getting is just asking you to write a Form ID in the module options. That could be a simple word, like contact. This is only required so that you can have multiple forms with different IDs in the same page.

Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
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4 months 3 weeks ago #4 by James
Replied by James on topic Advanced customization
Nowadays with more bandwidth, SSD servers and use of CSS/JS compression tools and advanced cache, even heavy page builders load fast. They are spelling doom for  template-based web design except in the coding-free, hosted DIY realm of Wix, Squarespace, Weebly et al. I guess that's beside the point, though. My point is that billable hours we wrack up on custom coding get charged to the client just like the base cost of the extension. And yet, I did find the custom CSS window in the module. So maybe we can make this light and simple module work for us yet.
However we need to be able to create and save new modules. Every time I try, I get an error message that the module has a duplicate ID. Should not be possible in the Joomla system, which automatically assigns a new ID to every new element. It is not a systemic problem. The Rapidcontact module is the only module which has this issue. We are Joomla-updated, site works grea overall. Is there a way to fix it without too much trouble? Does the extension have some kind of plugin which needs to be turned on?
Thank you for the quick response.
-Jim Gribble 

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4 months 3 weeks ago #5 by James
Replied by James on topic Advanced customization
We may have built  our last template-based Joomla website; any future Joomla sites will be built with Yootheme Pro. The site this is for doesn't use a template except as a wrapper with a mega menu on top. 

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4 months 3 weeks ago #6 by Christopher Mavros
Replied by Christopher Mavros on topic Advanced customization
I understand. I'm just making a point on how most extensions add a lot of bloatware. I've spent countless hours trying to optimize thousands of line of unnecessary code. Our extensions don't do that.

We will certainly fix any issue that you're facing. I haven't seen this one before.
There's no check on whether or not the Form ID you write is unique. It's just required to exist. (and suggested to be unique)
Which Joomla version are you using?

Could you possibly attach a screenshot of the error, or send me a temporary admin account at mavrosxristoforos@gmail.com to check?
Thanks again.

Christopher Mavros
mavrosxristoforos@gmail.com
If you like our extensions, please rate us on the JED!

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